Frobisher Conference Centre Frobisher Inn Conference Rooms Front Entrance of the Frobisher Inn Frobisher Inn Front Desk

Job Description:

Dining Room Server - The Gallery Fine Dining Restaurant

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Job Summary:

  • Ensure that all guests are greeted in a timely, friendly, and professional manner. Ensure all service standards are complied with as described in the server training manual.
  • Duties and Responsibilities:
  • Greet all guests within one minute.
  • Suggestive selling, and up selling techniques are used.
  • Ensure that all orders taken are written down and read back to the guest.
  • Prepare and deliver all beverages in a timely manor. Following the wine service steps when needed.
  • Responsible for running food to tables.
  • Ensure quality check backs are done in a timely matter.
  • If there is a customer complaint the supervisor needs to be notified immediately.
  • When seating guests explain daily features and present wine list.
  • Assist in re filling extra stocking items like rollups, pockets, polish cutlery, or setting up the brunch or buffet.
  • Proper cash handling and room post procedures are followed.
  • All vouchers and coupons handed in with cash outs.
  • Clearing tables and reset them during shift.
  • Properly ring in all orders.
  • Assist in refilling and maintaining cleanliness standards for breakfast buffet of brunch.
  • Thank the guest as they are leaving and ask them how there meal was.
  • If notified of a customer complaint the it is to be reported to the supervisor on duty immediately.
  • All other duties as assigned by the Food and Beverage Manager.

 

For more information or to apply, please contact our General Manager at gm@frobisherinn.com